Terms and Conditions

1. General

1.1. These Terms may be updated occasionally. Changes take effect when posted.

1.2. It is your responsibility to check this page for updates.

2. Products & Orders

2.1. All products are subject to availability.

2.2. We aim to display product information as accurately as possible.

2.3. Orders are confirmed by email. We reserve the right to refuse or cancel any order.

3. Pricing & Payment

3.1. Prices are in GBP (£) and include VAT where applicable.

3.2. We may change prices at any time without notice.

3.3. Payment is required in full at checkout. Accepted payment methods include credit and debit cards.

4. Delivery

4.1. Estimated delivery times are provided at checkout. Delays may occur beyond our control.

4.2. Delivery charges will be displayed before you complete your order.

4.3. Missed deliveries may incur additional charges.

5. Returns & Refunds

5.1. You have the right to cancel your order within 14 days under the Consumer Contracts Regulations.

5.2. Returns must be unused and in their original packaging.

5.3. Customised or made-to-order items are non-refundable unless faulty.

5.4. Contact us at info@qubefurniture.co.uk to arrange a return.

5.5. Refunds are processed within 14 days of receiving the returned item.

6. Faulty or Damaged Goods

6.1. Inspect your order upon delivery and notify us within 48 hours if items are damaged or faulty.

6.2. We may request photographic evidence to assess the issue.

6.3. If confirmed, we will offer a repair, replacement, or refund.

7. Liability

7.1. Our liability is limited to the value of the goods purchased.

7.2. We are not responsible for indirect losses or damages arising from your use of our Website or products.

8. Intellectual Property

8.1. All content on the Website is the property of Qube Furniture or its licensors.

8.2. You may not reproduce or use any content without our express written consent.

9. Privacy & Data Protection

9.1. We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

9.2. We collect and process personal data to fulfil your orders, communicate with you, and improve your experience on our Website.

9.3. Data collected includes your name, address, email, phone number, and payment details. We do not store full payment card information.

9.4. Your data is stored securely and only shared with trusted third parties involved in the processing or delivery of your order (e.g., payment providers, courier services).

9.5. We will never sell or rent your personal information to third parties.

9.6. You have the right to access, correct, or delete your personal data, and to object to or restrict certain types of processing.

9.7. For full details on how we handle your data, please refer to our Privacy Policy.

9.8. If you have concerns about how your data is handled, you may contact the Information Commissioner’s Office (ICO): www.ico.org.uk.

10. Cookies

10.1. This Website uses cookies to improve your browsing experience and for analytics purposes.

10.2. You can manage cookie preferences via your browser settings. For more information, see our Cookie Policy.

11. Governing Law

11.1. These Terms are governed by the laws of England and Wales.

11.2. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Contact Us

If you have any questions about these Terms or how your data is used:

Tel: 07535 969540

Email: info@qubefurniture.co.uk

Our Location: St James Industrial Estate, Westhampnett Road, Chichester, West Sussex, PO19 7JU